IDC Directions brand extension

Event Proceedings

As we navigate the challenges of a changing world, digital resiliency will be critical for organizations transitioning to the next normal.

Those delivering digital resiliency and focused on accelerated transformation will more easily adapt and thrive amid changing market conditions, while those fixated on the past will struggle to compete.

To help business leaders, IT executives, technology suppliers, and others better understand the opportunities and obstacles impacting the accelerating shift toward digital resiliency, IDC is pleased to offer you access to the content presented at IDC Directions 2021: Delivering Digital Resiliency in a Changed World.

IDC Directions Proceedings

Main Stage
Digital Resiliency: DX Spending and the Need to Drive Adaptability and Automation

Crawford del Prete

Main Stage
Adapting to the New Competitive Forces in a Post-Pandemic World

Meredith Whalen

Main Stage
The Future of Work Is Hybrid – Now What’s the Question?

Amy Loomis

Main Stage
#PervasiveIntegrity: Maturing Security into Resiliency

Frank Dickson

Future of Work
New Era Workplace Management

Juliana Beavais

Future of Work
The Rapidly Evolving Future of Collaboration and Conferencing

Wayne Kurtzman

Future of Work
Employee Experience Fuels Organizational Resiliency

Laura Becker

Future of Customers and Consumers
Five Ways Marketing Is Leading Digital Resiliency

Laurie Buczek

Future of Customers and Consumers
Commerce Resiliency: Delivering Excellent Commerce Experiences in the Age of Channel Explosion

Jordan Jewell

Future of Customers and Consumers
Emotional Customer Intelligence and Digital Resiliency: Optimizing CX and NPS with Data and AI

David Wallace

Future of Trust
How the Intersection of Physical and Cybersecurity Will Increase Digital Resiliency: The Promise of Biometrics

Mike Jude

Future of Trust
Enabling Trust Outcomes through Data Privacy Technology

Ryan O’Leary

Future of Trust
The Strategic Assessment of Risk: Building the Foundation of Cyber Resiliency and Trust in your Organization

Christina Richmond

Future of Industry Ecosystems
Industry Ecosystems Reorient for Purpose & Profit

Jeff Hojlo

Future of Industry Ecosystems
The Digital Front Door: Opening Up the Patient Centric Healthcare Industry Ecosystem

Mutaz Shegewi

Future of Industry Ecosystems
Retailers Forge New Pathways to Value in Contactless Ecosystems

Leslie Hand

Future of Intelligence
Without Infrastructure, Intelligence Is Brainless

Peter Rutten

Future of Intelligence
Dividends from Investing in Data Culture

Chandana Gopal

Future of Intelligence
Intelligent Automation in the Era of AI

Maureen Fleming

Closing Keynote
Spatial Collapse: Designing for Digital Resilience

Tricia Wang

Main Stage
Why the C-Suite Must be the Digital Dream Team in the Future Enterprise

Phillip Carter

Main Stage
Creating an Autonomous Enterprise: The Keys to Delivering Self-Regulating Business & IT Systems

Rick Villars

Main Stage
Exploring the Value of a Cloud Centric and Autonomous Digital Infrastructure

Matt Eastwood

Main Stage
Enterprise Applications: Relevance Requires New Innovation

Mickey North Rizza

Future of Connectedness
Branch of One: Evolution of the Network Edge for Remote Workers

Brandon Butler

Future of Connectedness
Network Analytics & Autonomics Precise, Protective and Prescient Management

Mark Leary

Future of Connectedness
The Emerging Telco Cloud: Creating a Resilient Digital Platform

Courtney Munroe

Future of Digital Infrastructure
Multicloud Networking: Essential Infrastructure for Enterprise Success

Brad Casemore

Future of Digital Infrastructure
Next-Generation Workloads: Technology, Deployment, and Operations

Kuba Stolarski

Future of Digital Infrastructure
Ten Tips for Powering Resilient, Autonomous IT Operations with Policy, Programmability & Observability

Mary Johnston Turner

Future of Operations
Closing the Operational Strategy/Execution Gap with AI and Digital Twins

Kevin Prouty

Future of Operations
Mapping Industry 4.0 to the Future of Operations

Jonathan Lang

Future of Operations
IT's Role in Operational Transformation and Digital Engineering: Case Studies in the Future of Operations

Mukesh Dialani

Future of Digital Innovation
Analysis of Three Digital Innovators

Nancy Gohring

Future of Digital Innovation
The Role of DevOps and DevSecOps in Secure and Efficient Digital Innovation

Jim Mercer

Future of Digital Innovation
Distribution and Partner Networks: The Monetization of Enterprise Software

Mark Thomason